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Terms of Service

Last updated: February 4, 2026

1. Agreement to Terms

By accessing or using the Black Swan Candidate Portal ("Platform"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform. These Terms constitute a legally binding agreement between you and Black Swan ("Company," "we," "us," or "our").

2. Description of Services

Black Swan provides executive recruitment and talent acquisition services through this Platform. Our services include candidate sourcing, screening, profile presentation, and placement facilitation. The Platform enables employers to view candidate profiles, manage orders, and track recruitment progress.

3. User Accounts

To access certain features of the Platform, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Fee Structure and Payment

Our recruitment services are subject to the following fee structure:

  • Total Placement Fee: 23% of the candidate's first-year base salary
  • Down Payment: 7.5% of estimated salary due upon order submission
  • Remainder: 15.5% of actual salary due within 15 days of candidate's start date

Detailed payment terms are outlined in your Client Fee Agreement. All fees are non-refundable once a candidate begins employment, as specified in your agreement.

5. Replacement Guarantee

We provide a 90-day replacement guarantee. If a placed candidate leaves or is terminated within 90 days of their start date, we will conduct a replacement search at no additional fee, subject to the terms in your Client Fee Agreement. This guarantee does not apply to layoffs, position eliminations, or changes in job requirements.

6. Acceptable Use

You agree not to:

  • Use the Platform for any unlawful purpose
  • Share candidate information with unauthorized parties
  • Attempt to circumvent our services to hire candidates directly
  • Interfere with or disrupt the Platform's operation
  • Upload malicious code or content
  • Impersonate any person or entity
  • Violate any applicable laws or regulations

7. Intellectual Property

The Platform and its original content, features, and functionality are owned by Black Swan and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

8. Confidentiality

Candidate profiles and related information provided through the Platform are confidential. You agree to use such information solely for evaluating candidates for employment and not to disclose it to third parties without our consent. This obligation survives termination of these Terms.

9. Disclaimer of Warranties

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CANDIDATE INFORMATION.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BLACK SWAN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE PLATFORM OR SERVICES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify, defend, and hold harmless Black Swan and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Platform, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may terminate or suspend your account and access to the Platform at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties. Upon termination, your right to use the Platform will immediately cease.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved in the courts of [Your State/County].

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform. Your continued use of the Platform after such modifications constitutes your acceptance of the revised Terms.

15. Contact Information

If you have questions about these Terms, please contact us at:

Black Swan

Email: [email protected]

Website: www.blackswan.inc