Privacy Policy

1. Introduction

Black Swan ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Candidate Portal platform and recruitment services. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including:

• Account Information: Name, email address, phone number, company name, and login credentials
• Candidate Information: Resumes, work history, education, skills, salary expectations, and professional references
• Business Information: Company details, job requirements, hiring preferences, and contract information
• Payment Information: Billing address and payment details (processed securely through Stripe)
• Communications: Messages, feedback, and correspondence with our team

2.2 Information Collected Automatically

When you use our platform, we automatically collect:

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, and interaction patterns
• Log Data: IP address, access times, and referring URLs

3. How We Use Your Information

We use collected information to:

• Provide and maintain our recruitment services
• Match candidates with appropriate job opportunities
• Process payments and manage billing
• Communicate with you about services, updates, and opportunities
• Improve our platform and develop new features
• Comply with legal obligations and enforce our agreements
• Prevent fraud and ensure platform security

4. Information Sharing

We may share your information with:

• Clients/Employers: Candidate profiles are shared with potential employers as part of our recruitment services
• Service Providers: Third-party vendors who assist with payment processing (Stripe), analytics, and platform operations
• Legal Requirements: When required by law, court order, or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

We do not sell your personal information to third parties for marketing purposes.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Candidate profiles are retained for up to 3 years after last activity unless you request earlier deletion. Financial records are retained for 7 years as required by law.

6. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format
• Opt-Out: Opt out of certain data processing activities
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at [email protected].

7. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information. To submit a CCPA request, use the form below or contact us at [email protected].

Request Data Deletion

If you would like us to delete your personal data from our systems, please submit a request below. We will verify your identity and process your request within 45 days as required by law.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption in transit (HTTPS/TLS), secure authentication, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: